A consolidated look at how the work of individual agencies and the entire Network impacts the lives of Vermonters and the health delivery system at large.

Vermont Care Partners initiated a new phase in evaluating system-wide outcomes in the spring of 2013 with the aim of developing a more cohesive voice and approach to performance measurement.   Our network began using the Results Based Accountability framework in the same year to identify the performance measures that are most meaningful in describing the impact of our work.  In addition, the same framework has been used to develop measures that have not yet been deployed but that would better inform discussions about the effectiveness of our programming. Through the ongoing work of a very active Outcomes Committee composed of network agency representatives, we remain active in discussions about performance measurement at the local and state level. The work of VCP staff as it relates to outcomes is 80% funded through VCN by a HRSA Rural Health Policy Network Development Grant.

Data, Outcomes and Performance Measures

The VCP Outcomes Committee has worked to fine-tune a core measure set.  The goal is to have this measure set in an RBA format and consistently use it across the system for the annual Outcomes Report, Centers of Excellence, AHS Master Grant and any other area this information is needed.  Individual network agencies may collect additional measures but the more we can be consistent the more we are able to gauge progress, demonstrate value and address challenges.  Additionally the Outcomes Committee identifies measures that are prioritized for development in the near future.  This may include measures we currently do not have in an electronic format.  We will work through the data repository to identify ways to streamline this reporting and develop data definitions through data governance. We are also working with AHS to use these same measures in the AHS Master Grant.

Annual Outcomes Report

In addition to providing technical support to network agencies and representation to workgroups at the state level, the Outcomes Group and Vermont Care Partners produces an annual outcomes report (see attachment below) that describes progress on the most important measures from year to year. Some highlights from the most recent report are:

How much did we do?

  • In FY15, over 35,000 Vermonters were served through VCP Network Agency programs.
  • 620,187 clinical services were provided by our children’s programs alone.
  • 30,238 crisis assessments were provided to Vermonters experiencing mental health crises regardless of age, diagnosis or insurance.

How well did we do it?

  • 92% of clients responded that they received the services they needed.
  • 100% of Network Agencies have collaborative relationships with medical providers, medical centers, and/or FQHC’s
  • Network agency clinicians followed up with clients discharged from a mental health hospitalization within 1 week 93% of the time.

Is anyone better off?

  • 80% of youth participating in a vocational program (Jump on Board for Success) had paid work experiences
  • 90% of clients participating in Network agency post-secondary programs for individuals with developmental disabilities graduate, with 84% of graduates employed upon graduation
  • More of our adult mental health clients are employed (26.3%) compared to the national average (17%)
  • 44% of Adult Outpatient clients were rated as “improved” by their clinician upon discharge
  • 92% of people surveyed said the services they received made a difference.

PDF Documents

VCP FY2016 Outcomes ReportVCP FY2015 Outcomes Report
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